Privacy Policy
Last updated: June 6, 2026
Tokai Studio ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our apps. We aim to comply with international privacy standards including the EU General Data Protection Regulation (GDPR) and applicable platform requirements (Apple App Store, Google Play).
01Information we collect
We collect the minimum amount of information necessary to operate our services:
| Category | Examples | Source |
|---|---|---|
| Contact info | Name, email address | Contact form submissions |
| Inquiry content | Message text, attached files | Contact form submissions |
| Technical data | IP address, browser type, device info | Automatically via website |
| App usage data | App version, crash logs, anonymous analytics | Our apps (where applicable) |
02How we use your information
We use the information collected for the following purposes:
- Responding to your inquiries and support requests
- Improving our website and applications
- Diagnosing technical issues and fixing bugs
- Sending occasional service-related notifications (only if you opt in)
- Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties.
03Retention period
We retain your personal information only as long as necessary:
- Contact form submissions: Up to 1 year from the date of submission
- Anonymous analytics: Up to 26 months
- Information required by law: As required by applicable laws and regulations
After the retention period expires, your data is securely deleted.
04Sharing and third parties
We use the following trusted third-party services to operate our website and apps:
- Netlify — Website hosting and contact form processing
- Google Fonts — Font delivery (no personal data collected)
- Apple App Store / Google Play — App distribution platforms
These providers may process data on our behalf under their own privacy policies. We do not share your personal information beyond what is necessary to operate our services.
05Your rights
Under applicable data protection laws (including GDPR where applicable), you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw your consent at any time
- Request that we stop processing your data
- File a complaint with a data protection authority
To exercise these rights, contact us at tokaistudio.official@gmail.com. We will respond within 30 days.
06Security measures
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all data transmission
- Access controls and authentication for internal systems
- Regular security reviews of our infrastructure
- Data minimization — we only collect what we need
07Cookies
Our website uses minimal cookies, primarily for essential functionality. We do not use third-party tracking or advertising cookies. You can disable cookies in your browser settings at any time, though some site features may be affected.
08Children's privacy
Our services are not directed at children under 14. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
09Data Protection Officer
Privacy contact:
Tokai Studio Privacy Team
Email: tokaistudio.official@gmail.com
Response time: Within 30 days
10Changes to this policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11Governing law
Any disputes will be resolved under applicable law, except where required otherwise by mandatory consumer protection regulations in your jurisdiction.
Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us at tokaistudio.official@gmail.com.